Privacy Policy

At Echo Repel, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why, and how we use it when you visit echorepel.in or place an order.

Information we collect

• Contact and delivery details you provide at checkout — name, phone number, email (optional), and shipping address.
• Order information such as the items purchased and order value.
• Basic technical and usage data (such as device, browser, and pages viewed) collected through cookies and analytics tools.

We do not store your full card or banking details. Online payments are processed securely by our third-party payment partner.

How we use your information

• To process, confirm, pack, and deliver your order.
• To send order updates and respond to support requests.
• To verify your phone number via a one-time password (OTP) for Cash on Delivery orders.
• To improve our website and show relevant advertising.

Sharing your information

We share information only with the partners needed to fulfil your order — such as our courier and delivery services, our payment gateway, and our SMS provider. We do not sell your personal information to third parties.

Cookies & tracking

We use cookies and similar tools to keep your cart working, understand site usage, and measure advertising. You can control cookies through your browser settings.

• Our own analytics — first-party cookies that record which pages are viewed and how visitors reach our site, so we can improve it.
• Meta Pixel — Meta Platforms (Facebook and Instagram) uses cookies to measure our ads and show relevant ads. You can manage this in your Facebook ad preferences.

Advertising on this site (Google AdSense)

We use Google AdSense to show advertisements on some pages. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and/or other sites on the Internet.

You may opt out of personalised advertising by visiting Google Ads Settings, or opt out of some third-party vendors' use of cookies for personalised advertising by visiting www.aboutads.info. To learn more, see how Google uses information from sites that use its services.

Data security

We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of your personal information by emailing us. We will respond within a reasonable time.

Contact

Questions about this policy? Email us at hello@echorepel.in.