Shipping Policy

We ship across India. Here is what to expect after you place your order.

Processing time

Orders are usually processed and dispatched within 24–48 hours of confirmation. You will receive an SMS with tracking details once your order ships.

Delivery time

• Metro cities: typically 3–5 business days.
• Other locations: typically 5–7 business days.

These are estimates. Actual delivery times may vary due to courier schedules, location, weather, or other factors outside our control.

Shipping charges

Free shipping is available on prepaid orders. Cash on Delivery is available on eligible pin codes and any applicable charges will be shown at checkout.

Address accuracy

Please ensure your delivery address and phone number are correct. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Undelivered orders

If a delivery attempt fails or a Cash on Delivery order is refused, the courier may return the package to us. We will reach out to arrange a re-attempt where possible.

Contact

For shipping queries, email hello@echorepel.in.